Thank you for shopping at shop.neetprep.com.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Gooded Technologies Private Limited, 118, 1st floor , Aurobindo Market , Hauz Khas, New Delhi -110016
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to The Pet Station, accessible shop.neetprep.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

Books orders cannot be cancelled once shipped. Books are usually shipped within 12-hours of placing the order.

In order to exercise Your right of cancellation, You must inform us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: support@neetprep.com

Returns policy

Books cannot be returned (unless there's a defect in the book)

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

118, 1st floor , Aurobindo Market , Hauz Khas, New Delhi -110016

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: support@neetprep.com